Archive for the ‘The Cloud’ Category

Avaya IP Office 8.1: Expanding Avaya’s Mid-Market Reach

Thursday, August 23rd, 2012

IP Office 8.1, Avaya’s latest version of their unified communication (UC) software, brings features typically reserved for large corporations to the mid-market. These new features include:

  • Scaling the platform to handle as many as 1,000 users per site
  • Management tools that allow UC platforms at multiple sites to be managed from a single console
  • Support for the company’s Flare Communication tool, which allows IP Office 8.1 to be accessed remotely

IP Office 8.1 was developed specifically with the small to mid-market in mind. For back-end infrastructure, IP Office 8.1 comes in two forms.

  1. Server Edition: This version of IP Office 8.1 doesn’t require any Avaya proprietary hardware. It uses gateways that enable standard servers to support UC tools, such as SIP trunking.
  2. Avaya Hardware: This version of IP Office 8.1 runs on Avaya hardware and enables SIP trunking and other UC tools without the need for gateways.

“This gives great flexibility to our partners and customers to take really any architecture approach they’d like,” says Gary Barnett, senior vice president and general manager for Collaboration Platforms at Avaya.

Additional features of Avaya IP Office 8.1 include:

  • IP Office 8.1 includes support for Avaya’s session border controller, which is its security feature.
  • IP Office 8.1 is available through a cloud-based delivery model.

If you have any questions about Avaya IP Office 8.1, please contact us by calling 1-800-750-3624 or visit BuyTelephoneSystem.com today!

About Advanced Communication Solutions:

Advanced Communication Solutions is a National vendor of, Avaya and Cisco telecommunications products. ACS offers solutions and services that help you leverage the value of your business’s communications investment. From traditional voice to Voice over IP (VOIP), ACS gives you more options for voice and communication technology and solutions than any other provider.

ACS has experience in every major industry sector and business size, from small businesses to Fortune 500 companies.

You can also follow Advanced Communication Solutions on Facebook, Twitter, LinkedIn, and Google+.

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Posted in Advanced Communication Solutions, Avaya Products, Communication Trends, Office Technology, Small Business Communication Technology, The Cloud | No Comments »

Communication Solutions for Small Business Owners

Thursday, April 12th, 2012

As your small business grows and your customer service and client demands increase, you need to be sure that your communication platform can support your company’s needs.

Communication Technology Facts

•      The number of mobile-connected devices will exceed the world’s population in 2012

•      Wireless device traffic will exceed wired device traffic by 2014

•      Mobile data traffic has doubled in the past four years

•      Tablets are making their way into the office with more than 3.4X the traffic than a smart phone

•       72% of small businesses began using the cloud in 2011 and 98 percent are expected to join in by 2015

Is your network ready for these growing communication trends?

You should consider the following Cisco products and solutions to help boost your small business’ communication network.

Cisco WAP121 and WAP321:Cisco’s new WAP121 and WAP321 wireless access points provide customers with fast, robust coverage to support increased productivity from devices while protecting sensitive data.

Cisco RV180 and RV180W Wireless-N VPN Routers:To address increasing connectivity needs, Cisco has added the easy-to-use, high-performance RV180 and RV180W Wireless-N to its line of routers that are purpose-built for SMBs.

Cisco 500 Series Managed Stackable Switches: The Cisco 500 Series switches are the next-generation of high performance switches for SMBs designed to handle the increasing traffic from mobile devices as well as the increasing needs of video and IP phone environments.

Voice and Unified Communications: Voice and unified communications technologies provide a valuable productivity boost to any business, especially SMBs.

If you have any questions about Cisco Small Business Solutions or any other Advanced Communication Solutions products, please contact us by calling 1-800-750-3624 or visit BuyTelephoneSystem.com today!

About Advanced Communication Solutions:

Advanced Communication Solutions is a National vendor of, Avaya and Cisco telecommunications products. ACS offers solutions and services that help you leverage the value of your business’s communications investment. From traditional voice to Voice over IP (VoIP), ACS gives you more options for voice and communication technology and solutions than any other provider.

ACS has experience in every major industry sector and business size, from small businesses to Fortune 500 companies.

You can also follow Advanced Communication Solutions on Facebook, Twitter, LinkedIn, and Google+.

Sources:

Building the Right Network to Boost Small Business Productivity

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Posted in Advanced Communication Solutions, Communication Trends, Office Technology, Small Business Communication Technology, The Cloud | No Comments »

The Cloud, Avaya, and Advanced Communication Solutions

Friday, March 30th, 2012

Avaya recently announced several important new offerings for its Collaborative Cloud Strategy that will be hitting the market in the coming months. As part of the Collaborative Cloud, the new AvayaLive suite of solutions focuses on unique, public cloud-based communications and collaboration services. Today, the suite includes:

AvayaLive Connect - A new, fully-integrated, unified communications solution for small businesses that includes voice, voice conferencing, messaging, video, mobility, presence and more. The solution supports PC, Apple Mac, iOS and Android devices; multiple offices and remote and mobile employees. The entire solution can be easily ordered, downloaded and accessed through the Web. AvayaLive Connect is currently in trials and is planned for general availability in the U.S. market by mid-2012.

AvayaLive Engage – Formerly known as web.alive, the Web-based, immersive collaboration environment adds new features and capabilities. The solution enables participants to use personalized avatars in a 3D environment to engage in collaboration activities such as meetings and creative sessions, sales and customer service, HR training and recruiting. The new features of AvayaLive Engage include:

• Support for Apple Mac OSX operating systems and

• Safari browsers

• Video collaboration and conferencing

• Video streaming, sharing, and synchronized playback

• Enhanced collaboration tools

Avaya Collaborative Cloud framework enables customers, channel partners, service providers and developers to use, build, deliver and enhance cloud collaboration solutions based on Avaya applications, platforms and infrastructure.

If you have any questions about the Cloud or any Avaya or Advanced Communication Solutions products, please contact us by calling 1-800-750-3624 or visit BuyTelephoneSystem.com today!

About Advanced Communication Solutions:

Advanced Communication Solutions is a National vendor of, Avaya and Cisco telecommunications products. ACS offers solutions and services that help you leverage the value of your business’s communications investment. From traditional voice to Voice over IP (VoIP), ACS gives you more options for voice and communication technology and solutions than any other provider.

ACS has experience in every major industry sector and business size, from small businesses to Fortune 500 companies.

You can also follow Advanced Communication Solutions on Facebook, Twitter, LinkedIn, and Google+.

Sources:

Head to the (Green) Cloud

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Posted in Advanced Communication Solutions, Collaborative Cloud Strategy, Communication Trends, Office Technology, Small Business Communication Technology, The Cloud | No Comments »